Hardware Reallocation Walkthrough

Running a computer lab is a complicated job especially when you need to move or replace computers in a lab. Luckily, our Hardware Reallocation tool is here to help. We have created a walk-through to show you the in’s and out’s of Hardware Reallocation. In the article …

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New Feature Hardware Reallocation

Despite their high cost, technology resources have a limited life. Over time, these resources age and their usefulness is reduced. Most organizations institute a hardware refresh policy that follows a schedule for purchasing new hardware and re-appropriating …

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New Feature Software Inventory

For well over a decade, LabStats has enabled you to track and analyze hardware and software usage throughout your organization. We have now added even more powerful capabilities that will allow you to get a broader view into your environment and …

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On-Site Visits

We love to help our clients more than anything. Whether that is helping with a technical issue or even just pointing you in the right direction to find the correct report you are looking for, we are eager to make certain you have the information …

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2017 Statistics

At the start of a new year, we often take the time to reflect back on the things that we’ve accomplished in the last twelve months. The LabStats Development team decided to do just that and have some fun with it, so we are holding …

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Upcoming System Requirements Change

Please be aware that there is an upcoming change to the minimum system requirements for running LabStats On-Premises. Effective January 1, 2018, the minimum system requirements for the On-Premises version of LabStats will no longer support …

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Application Manager

We are always trying to make LabStats more simple and easy to use. Our latest effort at that goal involves two updates: Applications and Users and Login Terminology. The consolidated Application Manager now allows you to view …

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Group Based Permissions

We are excited to announce the release of a highly requested feature: group based permissions. With these improved capabilities, you can continue allowing your LabStats users to access and manage everything within the LabStats …

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New Message Center

We are always working on new features and improvements to LabStats and each month we announce those in this newsletter. To improve on that communication, we’ve just added a new message center within the Portal and plan to also publish these announcements …

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New Enhanced Reports Added

Our development and support teams have been working their magic and coming out with new reports that help clients get the most out of their LabStats. With the new reporting features and the continuous development, it is a great …

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LabMan 2017 and New Reports

It was another successful year at LabMan in the books. We love our customers and always look forward to meeting you. As you are likely aware, last year we rolled out a completely new reporting infrastructure which is …

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Native Downloading and Emailing Reports

LabStats generates a lot of powerful data about your machines, applications, and its users and when you log into the LabStats Portal, you get to both analyze and visualize your data through our powerful reports. This month …

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New Support Website

LabStats Support is getting a new website for our knowledge base. The new site will go live in May. We want to make sure our knowledge base answers all of your questions. If there are any features that we do not currently have …

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New Website and Features Inbound

The development team has been working over the last couple months on multiple large scope projects. These new features will be ready and available for your use in the coming weeks so be sure to check our website’s news section or next month’s …

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On-site Training Available

LabStats appreciates each and every user. That’s why we want to make sure your organization is getting the most out of our product. We understand that you may benefit from a one-on-one training session to learn exactly how your …

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New Customers for 2016

We look forward to working with each of you in 2017 and we sincerely hope that this upcoming year is your best one yet! We’d also like to recognize the following organizations who began using LabStats in 2016. Welcome …

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 VMware VDI Support

On December 9th, we released an updated version of the LabStats client for Windows. The update includes many enhancements, but most notably is support for VMware VDI environments. In most cases, your clients should …

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 The Importance of Usage Data

We have the privilege of talking to LabStats users every day, and it’s exciting to hear how important it is to them. Some users have even said that it’s impossible to make big decisions without LabStats because “the data …

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Application Summary and New Report Names

Last month, we published our 5th brand new report, the Application Summary. This report can be used to view and compare aggregate application usage statistics. Use application tags and tag groups to aggregate data even …

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A New Reporting System

This reporting system includes exciting new features, like a data warehouse that stores session data in an optimized format for faster reporting and more complex analysis. The addition of many new filters allows for more precise …

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Amazing Support Team

An Associate Director of User Support Services at one US college had the following to say about the support he received from LabStats: “I just wanted to send a quick thank you for how quickly ShaNeil Harada responded to the issue …

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Moving to the New LabStats

Our LabStats Support team has been very busy this summer assisting users with their transition to the new LabStats. Many want to know how difficult the process is before they begin, and we can assure you that it’s easy and worth it! Here are some common …

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