Security Documentation

Privacy Policy

Last Updated: May 27, 2018

Overview
LabStats understands that you care how your personal information is collected and used. LabStats is committed to protecting the privacy of the individuals who interact with us. This LabStats Privacy Policy (“Privacy Policy”) describes Computer Lab Solutions, LLC’s (“LabStats”) privacy practices for our website.

 

Information Collected
You may provide us with personal information when you complete a web form, use our live chat feature, schedule a product walkthrough, or open a support ticket. We may collect the following information:

  • Your first name
  • Your last name
  • Your organization’s name
  • Your email address
  • Your phone number

 

Use of Information
We may use the information we collect to:

  • Contact you via email or phone to provide you the services or information you have requested
  • Contact you via email or phone to discuss our services or renewal of your subscription
  • Contact you via email or phone to resolve your technical issues
  • Contact you via email or phone to inform you about LabStats service updates, special offers, or similar information
  • Contact you via email or phone to obtain feedback about our services
  • Send you electronic newsletters via email
  • Improve our website

 

Sharing of Information
We work with companies who provide services to us. These companies may process payments or provide data hosting. We only share personal information with these companies to the extent necessary to complete your purchase and provide the services you have agreed to.

LabStats may also share your personal information in the event that we are required to provide information in response to a subpoena, court order, applicable law, government statute, regulation, or other legal process.

 

Security and Storage
LabStats implements reasonable administrative, technical, and physical security controls designed to protect your personal information from unauthorized access or misuse. However, despite our efforts, no security controls are completely effective and we cannot ensure or warrant the security of your personal information. Your personal information is stored on our servers and the servers of companies we hire to provide services to us.

 

Accuracy of Information
We take reasonable steps intended to ensure that the personal information we collect is accurate, complete, and current by using the most recent information provided to us. If you would like to review and edit your personal information, please submit a request using the contact information provided below.

 

Your Rights
We respect the rights you may have under certain laws to be provided with a copy of your personal information held by us and request the correction or erasure of your personal information held by us. To do this, please submit a request using the contact information provided below.

 

Opting Out
You may opt out of receiving communications by following the “unsubscribe” instructions contained within the mailing, newsletter, or other communication that we send to you. You may also submit a request using the contact information provided below.

 

Changes to This Privacy Policy
Occasionally, we may change or update this Privacy Policy and those changes become effective upon posting. We encourage you to periodically review this Privacy Policy for the latest information on our privacy practices.

 

Questions About This Privacy Policy
If you have any questions related to this Privacy Policy, please contact us at:

LabStats

255 B Street, Suite 201

Idaho Falls, ID 83402

Email: legal@labstats.com

Phone: 1-208-473-2222