We were looking to conserve resources and gain statistical information from our many different lab types across campus. We had not found a suitable solution until we were introduced to LabStats. LabStats helped us make decisions for our labs based on computer and application usage by location. The data collected has helped us conserve resources by allowing us to focus our upgrades and support in locations that have high usage or specific application usage.
We needed a means of tracking the usage of the 600+ computers in our public labs. LabStats provided us with user login and duration statistics in our various computer labs so we could demonstrate to administration when and how our labs were being used.
We had no way of organizing and collecting statistics. We have been able to view real-time reports on our labs. LabMaps helped us know how many seats were needed in a lab and justify the number of computers we keep in a lab. It also allows us to see when something is wrong with a computer right away so we can fix the problem in a timely manner. LabStats Support has been great as well. Whenever we talk to them, they always provide great support and have kept all problems to a minimum.