University of Wisconsin–Madison
University of Wisconsin–Madison is a public research university, founded when Wisconsin achieved statehood in 1848. It is the official state university of Wisconsin and the flagship campus of the University of Wisconsin System. It was the first public university established in Wisconsin and remains the oldest and largest public university in the state.
Location
Madison, WI | United States
Customer Since
2007
www.wisc.edu
The Challenge
Before LabStats, we didn’t have any way of organizing and collecting statistics.
“They have helped reduce the numbers of computers in labs where they weren’t needed.”
The Results
Since implementing LabStats, we’ve been able to view real-time reports on our labs. They have helped reduce the numbers of computers in labs where they weren’t needed. We’ve have also been able to create maps of our labs for our students so they can find an open computer quickly and efficiently.
Maps helped us to know how many seats were needed in a lab, and to justify the numbers of computers we keep in a lab. We’ve been able to configure our maps to refresh every 7 seconds on a large screen at the entrance of our medical library, and we’ve published the map online.
Maps also allows us to see right away when something is wrong with a computer to fix the problem in a timely manner.
LabStats support has been great as well. We see the guys every time we’re at a conference and we always let them know how LabStats is running. They’ve always provided us with great support and have kept any problems to a minimum.