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Enhance IT Service Delivery

Reduce support tickets. Meet SLAs. Get ahead of issues before users even report them.

LabStats empowers IT teams to shift from reactive problem-solving to proactive service delivery. With real-time alerts, automated ticket creation (coming soon!), and health monitoring, your team can resolve issues faster, track performance, and meet SLA targets more consistently.
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 Choose the Right Tools for Proactive IT

Proactive Monitoring
  • Configurable device-level alerts for key issues by user
  • Reporting automation for recurring insights
  • Auto-ticketing integration with ITSM tools (coming soon!)
  • Hardware health insights for predictive maintenance
  • SLA performance monitoring and compliance dashboards
  • Identify unused or underused devices
  • Live availability maps & remote access dashboard

Transform Service Delivery from Reactive to Proactive

Cut ticket volume by up to 25%

Improve first-response times with auto-alerts

Meet SLA performance targets more reliably

Empower Every Role in IT Service Delivery

From CIOs to Help Desk Leads, we’re trusted by IT leaders who demand results.  Why?

  • SLA Confidence: CIOs and CTOs know service goals are consistently met, with fewer escalations and long-term efficiency gains.
  • Proactive Operations: IT Managers rely on automated monitoring to detect issues early and prevent repeat disruptions.
  • Faster Resolutions: Help Desk Leads gain real-time visibility, spotting trouble before tickets appear and resolving issues faster.

Ready to Elevate IT Service Delivery?

Improve Service Efficiency
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