Ditch Bottlenecks for Data Democratization

September 28, 2021 |  Data
2 min

Data democratization is all about getting valuable data out of the depths of reporting solutions and into the hands of those who need it most– which is everyone.

LabStats usage data is important for IT teams in higher ed. LabStats can show you where you need more (or less) software licenses, and where you might consider providing additional (or fewer) computer stations.

But keeping this information siloed in IT limits its effectiveness. How can you get this data to all the relevant decision makers as quickly as possible?

Rather than compiling reports, and having decision makers wait until they have the data, you can give them direct access to LabStats so they can access the data themselves at any time.

Questions Diverse Teams Can Answer With LabStats

LabStats usage data isn’t just for IT teams. Consider how the following groups can improve workflows and better serve students with access to the data:

  • Do instructors know what student groups (consider first generation students, part-time students, BIPOC students, etc.) use in computer labs the most? 
  • Do facilities teams understand which rooms are most in use at what hours? Could that information help them schedule cleaning and maintenance more effectively?
  • Do crisis management teams understand what machines are under-used in person and if those machines can be converted for remote access? 
  • Do inventory teams have easy access to a live list of in-use computers where they can look for things like missing RAM or video cards?

Data Democratization 

Usage data helps IT teams make better decisions, and LabStats makes it easy to give a wide range of stakeholders access to data. You can give your leadership team the ability to run reports to prevent bottlenecking and build a culture of transparency.

“I think getting leadership to hear the message and building that buy-in along the way by showing data, being transparent, being authentic and genuine about why we’re doing this is critical.”

Angela Neria, Pittsburg State University

You can also give your lab assistants access to see usage in just their lab to build data literacy and encourage innovation.

Related: Discovering Deep Cost Savings in Campus IT

How to Invite New Users

Inviting new users is easy, but you’ll need to be a Global Admin to start. 

  1. When a Global Admin is logged in, navigate to Admin > Users
  2. Click the green Invite User towards the bottom left of the page
  3. Enter the name, email, language, and role for the new user
  4. Once you click Submit, it will send an email to the new user to get started

Watch the video to see the process in action: LabStats 101: How to Invite Users.

User Roles

When choosing a role for the new user there are 4 options:

Global Admin – Gives full access to everything within the LabStats portal. There is nothing that a Global Admin cannot do.

Global Viewer – Able to view everything within the LabStats portal, including generating reports, except this user cannot make any changes to anything. 

Group Admin – Same access as Global Admin, except it is restricted to specific groups that were chosen when sending the invite. (Note: Hardware Reallocation is available to Global Admins only)

Group Viewer – Same access as Global Viewer, except it is restricted to specific groups that were chosen when sending the invite

Unlimited Support

We offer unlimited support for every user role. Browse our knowledge base, chat, email or call us anytime. We can even help train new users to get your whole team up to speed.


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