Increasing Discoverability of Tech on Campus

New students often face a mountain of hurdles, including navigating campus and knowing where to access resources, before they even begin their first assignment. Non-traditional students may face limitations on their study time due to work or familial commitments and foreign students are getting used to a new language and culture all while taking classes.

Discoverability of tech resources on campus is about removing barriers to success so students can get to work faster and spend more time focused on their assignments.

LabFind is a mobile app that increases discoverability of campus tech by directing college and university students to available computers and other resources on campus.

In addition to computers, students can use LabFind to navigate to:

  • Printers
  • Scanners
  • Copiers
  • Projectors
  • Whiteboards
  • 3D printers
  • Group spaces

LabFind helps students who need to:

  • Find space to work on a group project
  • Print immediately
  • Practice a presentation
  • Brainstorm or storyboard
  • Use expensive or specialized technology

Improving the Student Experience

LabFind is just one of three ways LabStats partners with colleges and universities to improve the student experience by bringing hard-to-find resources to the surface. This greatly benefits new students, international students, non-traditional students, campus commuters, students who require accessibility resources and other student groups with outstanding access needs.

Capabilities can be added to LabFind anytime—and at no additional cost—to enhance the student experience.

Get started

If you have the cloud-based version of LabStats, your campus IT team can set up LabFind right now, or schedule a tutorial to be guided through all of LabFind’s features. If you don’t have LabStats yet, schedule a walkthrough.

How Indiana University Northwest Uses LabStats

Missy Borter and her team of technicians in the University Information Technology Services (UITS) department shared their experiences with us.

Life Before LabStatss

Tracking usage of Student Technology Centers has changed dramatically since UITS adopted LabStats. Previously, student workers kept a tally sheet, marking each person that entered and exited the lab on the hour. The tally sheet was the only source of utilization tracking, and left UITS with questions about departmental specialty labs and software usage.

“In just a few days after installing LabStats, we were able to have all our questions answered and explore new possibilities with LabStats data.”

And the team did just that. They started tracking all student-facing computers and seeking out ways to optimize for ease of maintenance, improved student experience, and overall budget.

Catering to Commuters

UITS was able to see where and how students were using technology by tracking hardware usage with LabStats. They noticed that students on the commuter campus averaged 2 minute sessions on kiosk computers, but that those kiosks saw over 200 logins a day. They combined LabStats reports (Login History, Average Usage History by Week, Application Launch History) with reports from printers in the same space to conclude that commuting students just wanted to stop by and print materials needed for class. 

After collecting usage data for a year, UITS determined they could reduce computers in departmental areas and Student Technology Centers and put money back into resources the students actually wanted. They created Bring Your Own Device (BYOD) stations for commuter students and added mobile charging stations around campus.

“After our success with reducing computer costs and creating BYOD areas, we are now installing LabStats on any computer a student utilizes, including classroom lectern computers. It is our job to create a successful environment and be good stewards to our students through technology, with LabStats we can make this possible.” -MB

UITS also identified peak and vacant times in the Student Technology Center with LabStats reports. UITS used the data to inform staffing schedules, placing more staff on hand during busy times, and discussed closing the less used areas to make room for departmental special events like placement testing or new student orientation.

They were surprised to find that students utilized less software than expected. The usage was focused on Microsoft Office and Google Chrome, as most student work is turned in electronically. The local and web application usage data is helping UITS plan for the future of online learning and driving technology plans moving forward.

Winning at Preventative Maintenance

“Hot Seat”

By tracking computer usage, UITS discovered that certain computers in their Student Technology Centers were getting used much more than others, requiring more maintenance over time. To combat this, UITS created a layout that identified the most used computers as “Hot Seats.” Then they replaced the Hot Seat computer periodically with an underutilized computer in the same area. Simply identifying and rotating computers has reduced maintenance, improved performance and given the workhorse computers a longer life.

Power Outages

Every morning UITS technicians check LabStats to ensure all computers are checking in properly. With this process, they were able to discover and resolve power outages in classrooms before the classes started. Now the technicians don’t have to interrupt a class just to plug in a computer or perform other similarly simple fixes.

Lasting Impact

Departments: Understanding Specialty Labs & Software

UITS funds classroom labs for departments that require specialty software and equipment, including Geo Science, Fine Arts and Testing. Before LabStats, no one knew if these labs were utilized and to what capacity. LabStats allowed UITS to see exactly how the specialty equipment and software were being used. They were able to bring the data to each department to discuss how to better utilize each space and help inform future purchasing decisions.

Budget: Crazy Savings

UITS used the Login History report to see how often each computer in the Student Technology Centers was logged in to over the course of an academic year. They realized that many computers were used less than 10 times a week. With this data, they decided to eliminate 55% of computers in the Student Technology Centers, saving over $55,000 without sacrificing service levels. 

“Without LabStats data, this project would not have been possible.” -MB

Sample Login History Report

Leadership: Leadership and Data 

UITS shared LabStats data with senior leadership, department heads and the office of the Registrar. They made recommendations backed by data, and worked together to determine if department classrooms should be added, or if software should be purchased or removed. They also provided the Registrar with more robust reports for each technology-enhanced classroom. This increased communication was made possible by LabStats’ easy-to-share reports.

Thankfully the days of tally sheets are gone, and with LabStats the team is now seeing big savings and a better experience for students at Indiana University Northwest. 

Who is LabFind for?

LabFind is a mobile app that empowers students to find available computers, software and study space, live in real-time. How exactly do students (and others) use LabFind to get to what they need? Let’s look at a few examples.

Freshmen, Transfer and First-Gen College Students

Students who are new to your campus may not know where to find computer labs, or be familiar with open-lab hours.

LabFind makes the process of discovering campus technology easy for new students by putting directions to every computer on campus right in the palm of their hands. Students can search for open labs, quiet labs where they can settle in and work on a big project, or find a lab near their dorm or classroom.

Students taking electives or exploring

Students taking elective classes or those who are brand new to a program may not have a personal computer with the right hardware requirements or software to complete their assignments. 

For instance, a student may have a personal Chromebook, but needs to use a MacBook Pro with Adobe Photoshop to complete the final project in their Photography 101 elective class. LabFind can direct that student to a MacBook Pro with Photoshop to check out from the school library for the duration of the class.

Group Assignments

LabFind can simplify planning for group assignments. Students can use LabFind to find the least busy labs on campus, along with spaces to work that have whiteboards. Students can also find group study rooms where they can collaborate without disturbing others. 

Students Preparing for Presentations

Whether a student is living on campus or commuting, it can be tough to practice a presentation without the right equipment or space. Students can use LabFind to find a quiet room on campus with a projector, where they can practice a speech or presentation.

Students with last-minute needs

Even if students have personal computers, many don’t have access to printers–or at least not right when they need them. For the students who finish typing their paper the morning it’s due and need to print it on the way to class, LabFind can help them find the closest printer on campus.

Night-Owls

For the students who need to work on projects late into the night or over the weekend, it can be challenging to find an open computer lab on campus. LabFind lets students search for the labs that are open the latest and choose the lab that has the specific software they need. 

Adjunct and Contract Professors

Professors often direct students to the resources they need to complete assignments, but that burden can be alleviated with LabFind. For example: if an adjunct or contract professor (who’s less familiar with campus) assigns a 3D design project, they can easily direct students to LabFind to search for 3D printers on campus.

The bottom line is that LabFind makes your campus technology more discoverable, and therefore more usable, by students, faculty and staff on your campus.

Get started

If you have the cloud-based version of LabStats, your campus IT team can set up LabFind right now, or schedule a tutorial to be guided through all of LabFind’s features. If you don’t have LabStats yet, schedule a walkthrough.

Must Haves to Launch LabFind on your Campus

Students can use the LabFind mobile app to find an available computer on campus and get directions to it in an instant.

Because LabFind is powered by LabStats monitoring software, students will only be able to find computers that have the client installed. Information like lab locations and hours of operation need to be set up first to appear in LabFind.

Set up is easy, especially if you already have groups and schedules configured in LabStats. 

Setting up Groups

Students can use LabFind to search for the closest, least busy lab or the lab that’s open the latest. When students search for a lab in LabFind, the app displays information based on the enabled labs.

Groups in LabStats
Labs in LabFind

Groups in LabStats are versatile, and can be used to identify physical locations of labs, departments, campuses or any organizational structure you set up.

Enable labs so they appear in LabFind

When you set up LabFind, you’ll need to identify the physical location of each lab, and then click to enable the ones you want to show to students.

To learn more about setting up groups and labs:

LABSTATS

LABFIND

Creating and Assigning Schedules

When students search for an available computer in LabFind, the results include lab hours. Students can also search for labs that are open the latest when they have to cram for a test or pull an all-nighter.

Open and closed labs in LabFind

Lab hours show up in the schedule section of LabFind and are used in the background to filter search results. 

Schedules need to be created in LabStats and assigned to groups so they show up in LabFind. This is important even if your lab is open for twenty-four hours. Just set up a schedule from 12:00 AM – 11:59 PM so the lab shows as “open” in LabFind. Twenty-four hour labs without schedules set will not show up in LabFind.

Getting it Right 

Cleaning up your groups and schedules in LabStats makes all the difference in making LabFind a powerful tool for students. Get your campus ready for LabFind with these resources:

You can also schedule a LabFind Training to get one-on-one help setting up LabFind and getting your groups and schedules in order.



Tracking Usage Beyond Student Computers

Although created to track student computers on college campuses, over the years we’ve heard creative ways that CIO’s and lab managers are using LabStats. Turns out, student facing computers are just the tip of the iceberg, and there’s far-reaching benefits to tracking usage of faculty, staff and other computers around campus.  

But first, let’s dive into the benefits of tracking student computers.

Student Facing Computers

These are the resources students use on a regular basis, including computer lab and classroom computers. Keeping your finger on the pulse of student needs and available resources enables you to proactively manage campus tech and improve the student experience.

Benefits of tracking

  • Compare the popularity of different software applications and computer specs to inform budget decisions
  • Notice trends and adjust proactively when resources fall out of favor or are in high demand
  • Verify that ADA resources are available and used to prevent liability exposure
  • Direct students to resources they need
  • Attract students with cutting edge technology
  • And more

Risks of not tracking

  • Basing initiatives and expenses on educated guesses and estimations
  • Limited ability to plan strategically
  • Deployment of software is either everywhere (site/enterprise license) or potentially missing the students that need it
  • No way to know if newer software packages are becoming more popular than the traditional software
  • No way to assess the burden of “free” software on the network
  • No way to verify if you have the right balance of accessibility resources

In short, tracking computers enables lab managers to understand student needs better serve all students. Who else on campus might benefit from this type of proactive service, and what does it look like?

Faculty Computers

Professors typically receive blanket solutions for hardware and refresh schedules, regardless of what they really need. However, usage data can inform more specific solutions to ensure every professor, TA and faculty member has the hardware and software they need most.

Benefits of tracking

  • Right-size resources
  • Provide wish-list tech
  • Verify appropriate usage
  • Find out if faculty prefer a particular hardware setup over another, such as desktop vs. laptop PCs and possibly reduce hardware they don’t use
  • Adjust the refresh schedule according to usage to keep heavy users happy and save money on rarely used equipment

Staff Computers

Staff computers are the computers in the administration office, those used by library staff, student center workers, counselors or other staff on campus.

Benefits of tracking

  • Verify the need for software, especially expensive software
  • Clean up software images so staff only have what’s needed
  • Simplify refresh schedules
  • Improve the accuracy of IT resource planning in annual budgets

Kiosks

Many schools have added standing kiosks to common spaces and libraries around campus. Kiosks are usually student or public facing, and can display campus maps, LabMaps and event schedules.

Benefits of tracking

  • Improve student experience
  • Improve staff efficiency
  • Understand how people are interacting with kiosks to proactively improve the user experience and highlight the most sought-after information
  • Determine if you need more kiosks or other student facing tools based on usage and traffic patterns

Open Lab

An open lab is an area with computer stations that can be accessed by students and the public. This is especially beneficial to track as they often have a wider range of users with different needs.

Benefits of tracking

  • Maximize budget by understanding where and how computers are used
  • Increase IT department efficiency by aligning service time-spend with hardware use
  • Improve user experience by right-sizing available software and hardware according to use

Classroom Lab

Whether the lab is exclusively used for classes, or for both classes and open lab space, it’s important to track usage specifically.

Benefits of tracking

  • Verify that appropriate software is installed
  • Clearly understand opportunities to maximize resources by using classroom labs  for a dual use: open lab access during non-classroom hours
  • Understand opportunities to expand resources without adding infrastructure
  • Enable focused resource rollouts for class specific software
  • Provide a teacher-viewer login to run reports on specific classroom activity

Esports Spaces

Esports are a growing trend on college campuses with competition arenas and devoted practice spaces. Tracking usage of these computers is essential to justifying spend and anticipating budgets for upcoming years.

Benefits of tracking

  • Track demand: are Esports spaces large and well-equipped enough to accommodate student athletes?
  • Add additional resources as needed based on usage trends
  • Establish a cutting edge IT reputation
  • Serve a previously underserved student group

Virtual Desktops (VDI)

LabStats works with physical thin clients and can track virtual desktops. There are far-reaching benefits to tracking VDI as the trend grows.

Benefits of tracking

  • Assess future VDI trends vs. traditional lab spaces
  • Provide restricted access to expensive software while still making it available for those who need it

Bring Your Own Device (BYOD)

BYOD may be the future of campus tech, so collecting usage data early is key. BYOD computers use university credentials to access software and other resources provided by the university, so it’s important to see how these are used in comparison to more traditional on campus resources.

Benefits of tracking

  • Understand what software is and isn’t being used by BYOD devices
  • Plan for future needs based on usage trends and patterns
  • Predict expenses to simplify budget planning

Single Purpose Computers

The most overlooked computers on campus are those that are used for a single purpose. Think science lab computers that are connected to machinery, computers exclusively used with 3D printers, Bloomberg terminals or podium computers that only see action during conferences or presentations.

Benefits of tracking

  • Verify resources are being used as intended
  • Ensure software versions are up to date
  • Minimize image size

Library and Student Center Computers

Study spaces and library computers may not fit into the “computer lab” umbrella, but should be tracked. Student center computers or support resources for ESL students can greatly benefit from usage data insights.

Benefits of tracking

  • Show traffic patterns to improve layout of large spaces
  • Establish staff schedules around peak demand
  • Provide feedback to departments about use of resources from users within their department
  • Reallocate computers according to student traffic and use patterns

Take a mental inventory of all the computers on your campus that you’re not tracking. What valuable insights might you be missing? Is a lack of insight costing you money or preventing you from providing a better experience?

Risks of not tracking other hardware on campus:

  • Pay for computers that have limited use
  • Overlooking machines when addressing IT updates
  • Assume you are getting value out of the kiosk or computer when that may not be the case
  • Bottleneck growth of Esports at your institution due to ill-equipped or overloaded spaces
  • Unknown virtual activity shares many of the same possible consequences as unknown hardware activity
  • Unable to prepare for a change in demand for BYOD in the future
  • Unknown vulnerabilities (physical or digital) that could negatively affect expensive hardware

Risks of not tracking other software on campus:

  • Pay for software that is not used
  • Old versions of software may be lingering on “out of sight” computers, increasing vulnerability and compatibility issues, eventually demanding more time from IT staff
  • Risk expensive, unjustified software expenses
  • Prone to issues due to outdated software or improper use
  • Supporting software packages that are underused

With insights into these additional computers, you have the opportunity to increase faculty and staff satisfaction, improve IT department efficiency, and verify that user needs are met without overspending.
To see what insights you could gain through usage data, schedule a walkthrough. If you already have LabStats and would like to see how you can start tracking additional computers on campus, schedule a tutorial.


How Manhattan College Uses LabStats API

Manhattan College sought to improve the student experience by making computers on campus easier to find.

Information Technology Services (ITS) at Manhattan College manages 15 computer labs with more than 450 computers across campus. ITS needed a way to communicate computer availability to students in real time.

ITS used the API to access data from their LabStats instance, and built a custom platform called “LabSeat.” LabSeat showcases real time availability of computers on campus through charts and maps.

LabSeat at Manhattan College, powered by LabStats API

The charts show the percentage of use of each lab in color coded bars. Green bars highlight availability, while yellow bars indicate the lab is 75% full. Classroom labs, open labs, and kiosks are all represented.

Charts showing real time availability with LabStats API

LabSeat includes links to see the lab hours and classroom times.

ITS at Manhattan College also linked their custom solution to LabMaps. The map shows real-time computer availability using green, blue and gray icons that update automatically using LabStats usage data.

LabMap at Manhattan College

LabMaps is a feature included with LabStats software, while “LabSeat” is a custom solution developed using the LabStats API.

LabSeat and LabMaps have improved the student experience at Manhattan College. Students who are working on group projects can find labs with a row of available computers so they can study together. Students looking for a lively environment to work can find a busy lab, while those looking for a quiet study space can find a lab with that’s less busy. This is especially helpful during midterms and finals.

“LabSeat is especially useful when it’s time for finals and you need to find a good studying spot in the computer labs.”

Anita McCarthy

Three years after its launch, LabSeat is still showing value. LabSeat was recently showcased in a Virtual Technology Showcase, which highlights ways technology can improve students’ daily experiences at Manhattan College.

This is just one of the many things you can do with the LabStats API. To learn more, schedule a walkthrough.

Practical Ideas to Increase Student Success

Student Success is top of mind this year, according to a recent Educause report. But what is IT’s role in helping students through their college experience?

‘[IT departments are] serving as a trusted partner with other campus units to drive and achieve student success initiatives…as institutions embrace their responsibility for student success, they are powering up to better address that responsibility and are also empowering students to control their own educational journeys.’

-Top 10 IT Issues, 2019: The Student Genome Project, Educause Report

As a CIO or lab manager with more urgent tasks on your plate, it’s easy to push a broad goal like ‘empowering students’ to the back burner. So how do we take this big, abstract responsibility and turn it into a practical application with measurable results?

Consider this example: You meet with lab assistants and discover that students are complaining the labs are always full. It seems like every time they come on campus to use a computer they either can’t find one or, if they can, it doesn’t have the software they need.

You decide that you need to add computers and software licenses to combat the problem, but your budget doesn’t allow you to do both. How can you meet the needs of students with limited resources? What do you do?

Get LabStats.

Verify Student Feedback

Track usage so you can verify student feedback and focus your purchasing decisions on the resources students need most.

Usage History Report

After running a few reports on computer and software usage, you find that only 50% of computers on campus were used last semester, but the ones that were used all have the same software installed.

Instead of adding new computers, you decide to increase license counts to cover 80% of computers. This means that those students who can never find a computer with the right software will have a much easier time.

LabMap

Make Lab Resources Easier to Find

Make computers easier to find by posting maps of computer labs on the school website using a feature of LabStats called LabMaps. The maps show real-time availability of computers, and you can add icons to show which labs have the new software installed. When students know where available computers can be found, not only will you no longer hear complaints about lack of available computers, but students will be more successful and focused since they don’t have to spend time and frustration on simply finding a place to work.

With reports and LabMaps, you can help students on their paths to success by listening and responding to feedback, and by making available resources easier to find. Student empowerment doesn’t have to be a back burner issue—move it to the front burner with LabStats.


Using Data to Increase Accessibility

So you’ve invested in accessible technology for your college or university, now what? Providing specialized hardware and software for disabled students is only part of the equation.

  • Where do you install accessible hardware?
  • How will students find accessible software resources?
  • How do you know if it’s being used?
  • How do you know if you have enough?

Before we dive into the answers, let’s review types of accessible technology for higher education.

  Common Disabilities               Accessible Technology for Schools
Physical disability
Touchscreens
Alternative keyboards
Joysticks and trackballs
Speech recognition
Head pointers
Mouth sticks
Eye-gaze tracking systems
Wheelchair accessible computer lab desks


Blindness

Screen readers
Text-to-Speech synthesizers
Refreshable Braille displays

Has low vision
Screen magnification software

Hearing impaired
Captioned videos
Transcribed audio

Has dyslexia
Screen readers
Synchronized highlighting in text-to-speech software

Once the accessible hardware or software has been installed, tracking usage can help you optimize your computer labs and ensure students with disabilities have the resources they need.

Where to install accessible hardware and software

Determine where to install accessible resources strategically by looking at usage of all computer labs on campus. For instance, students who use screen readers may prefer to work in quiet computer labs. To identify the least used (and quietest) labs on campus, run a Peak Usage History Report that compares the activity level in different-sized labs, based on percentage. With this data in hand, strategically install screen readers in quiet labs.

Peak Usage History Report

Help students find accessible resources

Make wheelchair accessible computer labs easier to find on campus. Use LabMaps to show real-time availability of computers and display the maps on student-facing kiosks and your university website. Include icons in your LabMaps background that indicate accessible hardware such as wheelchair accessible desks.

Wheelchair Accessible Computer Lab Map
LabMap with Accessibility Icons

How to see if accessible technology is being used

Quickly see how the accessible technology on campus is being used to justify budget requests and keep administration up to date. With LabStats, you can tag different types of hardware and software (including web apps) with group identifiers such as “Vision Impaired” and then track usage collectively. Then easily export and share the usage report with administration, donors or key organizations.

Login Summary by Group Report

Determine the right amount of accessible tech

Making campus technology accessible for all students should be an ongoing effort. Use reports in LabStats to see if any of the resources tagged with “Accessibility” are approaching 100% utilization. For instance, if the handful of computers that offer synchronized highlighting in text-to-speech software are always in use, it may be time to add the software to more computers. You can also anonymously tag users who request specific accommodations and track usage to ensure those who need accessible hardware and software are the ones using it.

Take the next step in optimizing your campus technology to be accessible for all. Schedule a walkthrough or chat with a representative to see how LabStats can help you track, share and improve accessibility in your college or university computer labs.



Should You Change Your Computer Lab Hours?

Are your computer lab hours on autopilot? Are all the labs on campus set to a default time like 8am-10pm, regardless of activity level?

By changing lab hours to reflect usage, students have a better experience and IT budgets benefit. Like turning a light off when you leave the room, small acts of efficiency add up to big savings at the end of the year.

Here’s why you should optimize your computer lab hours based on usage.

Improve the Student Experience

Keeping labs open when students need them most plays into one of the EDUCAUSE Top 10 IT Issues for 2019.

EDUCAUSE Top 10 IT Issues 2019

2019 Top 10 IT Issues

IT Issue #4: Student-Centered Institution: “Understanding and advancing technology’s role in optimizing the student experience (from applicants to alumni).”

There’s a huge opportunity for university IT leaders to make a difference in students’ college experiences. Providing computers and industry-leading software is a great start, but making it available and easy to access is a high priority this year.

And it’s not improving student experience for its own sake. According to EduCause, the benefits are far reaching.

“When an institution can apply technology to optimize the student experience, it is affordably creating the necessary conditions for students to be successful. Enrollment and retention will improve, and performance-based funding will be easier to maximize.”

Reduce Budget Strain

Do you know how many hours a week your labs are open and staffed but serving zero students? If knowledge is power, then data is financial power. Identifying student demand and lab usage over the course of a semester is the key to saving big over the long haul.

No early birds in the art department lab? Open it after 11am. Is the library lab deserted before a long weekend, but a zoo before finals? Close it a few days before a break and use the savings to extend hours before finals. Adjusting lab schedules to align with usage trends is a great opportunity to maximize your IT budget.

Gather Data to Learn What Changes to Make

The first step toward creating an optimal schedule for your computer labs gathering data, and there’s essentially 3 ways to do it. The first is manual tracking activity, such as keeping a tally of students as they walk in and out the door. No doubt this way is inefficient and often inaccurate. The second way to track data is by building an in house solution, but that’s labor intensive and difficult to sustain.

Our Academic Computer Center had grown to 30 different labs, it was becoming impossible to take head counts. We would take that headcount information, manually key it into a spreadsheet, and then manually generate usage graphs. The LabStats software was designed with every feature we needed: user tracker, lab usage graphing, and real time stats.

-Bryan Hoffman, Server Manager, Minnesota State University-Mankato

The third and most effective way is by using a computer lab monitoring software that automatically tracks hardware, software and user activity. With LabStats, you can easily track a wide range of activity to see when, where and how long students are using computers on campus. LabStats then aggregates the data into easy to read reports, so you can quickly spot trends and identify where you need to make changes in your lab schedules.

With student experience and budgets primed for improvement, it just makes sense to track usage and optimize your computer lab hours.

What is LabMaps?

Get students to the resources they need faster and even out computer lab usage across campus with LabMaps.

LabMaps is a feature included in the LabStats software that displays maps of computer labs and real-time availability of computers on campus. Dynamic blue, green and gray icons indicate live status of each computer, helping students find available resources faster.

Computer Status Icons

Maps are easy to create, just upload a simple floor plan or snap a photo of your lab to the LabStats software, and then drag and drop the dynamic icons into place. Then publish the map to your university website, kiosks around campus or on your school’s mobile app.

Map of computer lab showing Windows and Mac computers

To get the most out of LabMaps, create a floorplan in any program, and upload it as the background for your LabMap. Consider including the following information in your floor plan:

  • Operating system (Mac or Windows)
  • Accessibility resources (wheelchair accessible desks, touch screens, speak to write computers)
  • Printers, scanners, projectors
  • Study rooms and space for group work
  • Lab hours
  • Restrooms
  • Emergency exits
  • Lab manager desk
  • Software support (ie: Autocad or Adobe products)
  • A legend (for computer status, accessibility features, exits, etc.)

When students use LabMaps to find available computers, lab managers often see more even usage across large campuses and a reduction in student complaints.

“We first installed LabStats some years ago to try and combat the ‘not enough computers’ complaints we were getting from students. A year later the number of complaints had dropped to almost zero.”



Alex Collins, Anglia Ruskin University, United Kingdom

See how two universities use LabMaps on their websites:

Map of Computer Lab at Manhattan College
Manhattan College LabMap

View the live LabMap at Manhattan College.

View the live LabMap at the Fashion Institute of Technology, New York.

LabMaps is included in the LabStats software solution. Schedule a walkthrough to see how you can utilize LabMaps in your university computer labs today.