LabStats 101: How to Customize Your Remote Access Dashboard

January 28, 2021 |  LabStats 101, Remote Access
2 min

Learn how to customize your Remote Access Dashboard.

Now that most higher ed orgs have found ways to deliver remote access, many still struggle to share the live availability of those resources with students. 

If you’re using a remote desktop gateway or VPN, LabStats’ Remote Access Dashboard can help. See the full list of supported connections.

LabStats’ Remote Access Dashboard is a central access interface that displays live computer availability. It runs on LabStats real-time usage data and allows students to view which computers are available and connect to them remotely.

Related: Will the Remote Access Dashboard Work for You?

How to Create a Remote Access Dashboard

If you already have LabStats, it’s easy to create a dashboard. Watch the video tutorial or follow the instructions below.

Remote Access in LabStats
Remote Access in LabStats

In your LabStats portal:

  1. Navigate to LabTools – Remote Access
  2. Check the box next to “Enable Remote Access Dashboard on my campus.”

This will take you to the Remote Access Dashboard creation page, where you can:

  • Customize your URL (if desired)
  • Select what groups (labs) you want to display on the dashboard
  • Save your changes or make edits later

You can then view your dashboard at your chosen URL.

Remote Access Dashboard
Remote Access Dashboard

Customizing Your Dashboard

Once your dashboard is up and running, you can customize it to help meet the needs of your students.

What to customize 

  • Add your school logo
  • Add your school colors
  • Add instructions or links to the top of the dashboard (ie: help students connect to a VPN or link to your knowledge base)
  • Customize the contents of the Connection window

All of these customizations can be made by emailing Our team is ready and available to help you optimize your dashboard. 

Customizing Your Connection Window

By default, the Remote Access Dashboard will distribute a basic RDP file for Windows machines. You can customize this to match your network structure, or to navigate to an RD Gateway that you have setup.

Connection window
Connection window

To customize your connection window:

  • Create a functional RDP file with your desired configurations and send it to  

Share Mac Access

Remote access can be set up for macOS to macOS or between a Windows and macOS machine. Macs aren’t displayed by default, but we can enable them very quickly. 

Mac computer remote access
Mac computer remote access

To display Macs on your dashboard:

Mac connections will use Apple Screen Share over the VNC protocol by default, and it will be launched automatically when a connection is attempted.

Related: Remote Access for Mac Computer Labs

Customize the Connection Address

You have the option to customize the connection address. Oftentimes the default hostname is not enough to resolve, and you need the connection to use an IP Address or FQDN. 

Before you get started, you’ll need an Excel spreadsheet with the hostnames of the stations in column A and your desired connection address in column B. 

To customize the connection address:

  • Navigate to the Station Manager in your LabStats portal
  • Click on Import Station Remote Access Addresses
  • Upload your Excel spreadsheet*

*You can also do this on an individual basis by navigating to the station page of any station and clicking Edit Station. Input your desired connection address and click Save.

Other Customizations

If you want to change the remote access technologies that you use, simply let us know! We can help you change the contents of the dashboard to help students connect with your chosen solution. They won’t have the same one- or two-click functionality, but we can easily include links to download software and step-by-step instructions that you may want to share.

If you have further technical questions, feel free to reach out to us at

Related: How to Set Up the Remote Access Dashboard

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