As IT leaders begin to step into the spotlight to take on student success and budget challenges, they’ll need powerful and reliable tools to collect and analyze data. Hardware and software usage data, especially when collected over time and across an entire institution, can provide the necessary insights to drive change in higher education.
“We’ve learned that data sparks insights and that insights lead to better decisions.”
LabStats is the leading computer lab usage tracking software that collects data in three categories: hardware, software, and user. Within the categories, data is marked by time and location, enabling a wide range of combinations that are relevant to higher education IT teams.
LabStats provides the following data points:
Login count (by user, computer or location)
Session start time, end time, duration
Unique users who have logged in by location
Utilization percentage of an application over time
Usage time (of computers and applications)
Application launch counts, times and duration
Focus times of applications (sorts out background apps)
Inventory of applications
How to visualize usage data
LabStats reports are easy to use and can be produced with just a few clicks. LabStats reports visualize computer lab license usage, giving IT teams decision-enabling hardware and software usage data without a burdensome ongoing time investment. Raw data and reports can be shared with permission levels or exported to keep all relevant stakeholders informed, regardless of technical proficiency.
LabStats’ Power BI Dashboards are a quick-start option to data analysis at scale. The Software Usage Template enables IT teams to manage and optimize license expenditures with knowledge of when, where, and how applications are used. The Computer Usage Template enables teams to visualize meaningful location and allocation decisions with knowledge of where and when hardware is used.
The LabStats API is a powerful system that allows communication between LabStats and institution-owned business intelligence applications and tools. The ability to connect these separate systems is incredibly powerful and allows organizations to integrate data collected by LabStats into their own systems and processes to achieve new capabilities, automate processes, and more.
Key Actionable Insights
LabStats data can spark changes across higher education institutions that range from reducing budget pressure to optimizing physical space on campus to improving student perceptions of available resources.
Software Insights:
Deploy software only to the locations where students need it
Reduce image bloat by eliminating unused software in certain locations
Identify & eliminate wasted software spend
Renegotiate licensing purchases based on actual usage
Hardware Insights:
Reallocate computers to areas of high demand
Adjust hardware refresh schedules according to usage to keep heavy users happy and save money on rarely used equipment
Verify that ADA resources are available and used appropriately to prevent liability exposure
Increase IT department efficiency by aligning service time-spend with hardware use
Significant goals can be achieved when these data insights turn into action. Consider how the following institutions used LabStats to make data-driven decisions.
Southern Cross University reviewed usage data to reallocate computer stations and adjust software budgets to meet students’ needs.
Pittsburg State University identified wasted funds and created a plan to save $900k while simultaneously improving the student experience.
Lewis and Clark College determined which labs to maintain, licenses to update, and how to deliver accurate reports on campus computer usage.
Texas Christian University ran computer labs more smoothly and made budgeting decisions with each lab in mind.
An east coast community college saved approximately $600k on just one application and maintained user satisfaction.
Using data as a strategic asset, and campus IT software asset management as an avenue to making confident data-informed decisions, allows IT teams to achieve the holy grail of IT asset management: optimizing the budget and serving users better. Providing users what they need, where they need it, and when they need it, accomplishes this.