Higher education has been hit hard over the last few years. IT teams and CIOs have been forced into survival-mode, doing everything they can to prop up remote solutions and reorganize structures to fit the new normal. It’s time to take a step back, gather usage data across all staff and student computers and find out what’s really going on. It’s time to build solutions that work for the way things are now, identify new ways to support faculty, staff and students with the tech they need to thrive, and get ahead of impending challenges. It’s time to take control.
LabStats can provide you with the data and tools you need to drive change in your organization. Here’s 3 ways LabStats can help:
Support students and staff with the tech they need in an evolving landscape.
Faculty, staff and students work differently now. Some may be fully remote, relying on university-provided hardware and software, or using personal laptops or desktops. Some may be back on campus or working in hybrid environments.
Whether they’re working remotely, on-campus or both, you can get a clear view of the hardware and software they actually use with LabStats computer monitoring software. Simply install the cloud-based client on university-owned hardware, and start tracking hardware, software and user activity.
With LabStats you can learn when and where hardware is used, what software is most and least popular and identify resources you’re paying for that aren’t getting used. All this data can help you provide students, faculty and staff with what they need, where they need it.
Collaborate with every stakeholder to speed up decision-making.
You could collect all the data in the world, but it’s only useful if it gets in the right hands. With LabStats, you can easily share data with a wide range of stakeholders in the format they prefer. For instance, your CIO can access LabStats usage data through Power BI, Tableau or other business intelligence tools. Analysts, deans and student workers can review permission-appropriate data via easy-to-read reports in the LabStats portal. You could also set up custom solutions for any stakeholder through LabStats API access. With cross-departmental buy-in, you can speed up decision making and start implementing necessary changes.
Break down barriers and level up your offerings.
Flexibility is the name of the game. Faculty working remotely need to access machines and software on campus. Students on campus need to be able to find tech resources efficiently. Staff need computers both at home and while at the office. With endless scenarios of “who needs what where,” we’ve developed a few key tools to help ease the friction of managing IT in higher education.
LabStats’ Remote Access Dashboard (RAD) is a dynamic broker between remote users and campus computer stations. With the RAD, you can display available computers to students, faculty and staff from wherever they are. The RAD allows users to access powerful campus hardware for processing-intensive work, and provides an easy way for them to connect to those computers from anywhere.
LabMaps helps students who are coming back to an unfamiliar campus, as well as adjunct professors who may not know where to find resources. LabMaps show the live availability of computers in places where students and staff will see them on campus: on informational kiosks, public displays or directly on your college or university website.
Computers that are powered on and connected to the internet are represented by a green icon, so students can quickly see how many computers are available in a given lab, and where in the room they’re located. As soon as a student logs into a computer, the icon turns blue. Computers that are powered off are represented by gray icons.
LabMaps is also a great solution for helping staff and faculty find available hotdesks.
The LabFind mobile app displays available computers within walking distance. LabFind uses default navigation tools like Google Maps to display directions to available computers right on students’ phones.
Students can filter computer labs based on how busy the lab is, hours of operation or available software, and quickly navigate to the closest computer with step-by-step directions. LabFind uses the address or GPS coordinates from your computer labs and the default map tools on most phones for a seamless experience.
Technology in higher education has never changed as rapidly as it is now. Expectations of faculty, staff and students have changed. LabStats data and tools can help IT teams meet the needs of users regardless of where they study or work.
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